f88 is committed to protecting the privacy and security of every player's personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you hold over your own data when using the f88 platform.
These cards highlight the most important aspects of how f88 handles your personal information. They do not replace the full Privacy Policy below — please read the complete document for comprehensive details.
f88 collects only the information necessary to operate your account securely and compliantly. This includes identity details provided during registration, payment transaction records, device and browser data for security purposes, and gameplay history for responsible gaming monitoring.
Your personal data is used to verify your identity, process deposits and withdrawals, detect and prevent fraud, provide customer support, comply with applicable legal obligations, and — where you have consented — to send you relevant promotional communications about f88 offers and events.
f88 does not sell your personal data to third parties. We share data only with trusted service providers who support platform operations (such as payment processors and identity verification services), and only where required by law or a competent authority. All third-party partners are bound by strict data processing agreements.
All data transmitted between your device and f88 servers is protected by 256-bit SSL encryption. Player accounts are protected by password hashing, optional two-factor authentication, and continuous monitoring for suspicious access patterns. f88 conducts regular internal security reviews of its data handling practices.
You have the right to access the personal data f88 holds about you, request corrections to inaccurate data, request deletion of your data in certain circumstances, withdraw marketing consent at any time, and lodge a complaint with a relevant data protection authority. All such requests should be sent to [email protected].
f88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is typically retained for a minimum of five years following account closure to comply with anti-money laundering record-keeping obligations.
This Privacy Policy ("Policy") describes how f88 ("f88", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use the f88 online gaming platform at https://f88.cam and all associated subdomains, mobile interfaces, and applications (collectively, the "Platform").
This Policy applies to all personal data processed in connection with your use of the Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
f88 is committed to handling your personal information with the highest standards of transparency, integrity, and security. We continuously review and update our privacy practices to reflect changes in applicable law, technology, and the services we provide.
For the purposes of this Privacy Policy, f88 acts as the data controller in respect of all personal data collected through the Platform. As data controller, f88 determines the purposes and means by which your personal data is processed.
If you have any questions about how your personal data is handled, or if you wish to exercise any of your data rights, you may contact our dedicated data protection team using the contact details provided in Section 15 of this Policy. We will respond to all legitimate data enquiries within a reasonable timeframe, typically within 30 calendar days of receipt.
f88 collects personal data through several channels: directly from you when you register an account or interact with our Platform; automatically through technical systems when you use our services; and from trusted third-party sources for verification and fraud prevention purposes. The categories of personal data we collect include the following:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport number | Provided by you during registration or verification |
| Contact Data | Email address, phone number, residential address | Provided by you during registration or account updates |
| Financial Data | bKash/Nagad/Rocket account numbers, bank account details, transaction history, deposit and withdrawal records | Provided by you and automatically recorded during transactions |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Automatically collected via server logs and cookies |
| Usage Data | Games played, bets placed, betting patterns, session duration, pages visited within the Platform | Automatically recorded during Platform use |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Collected when you contact our customer support team |
| Verification Data | Copies of identity documents, proof of address, source of funds documentation | Provided by you in response to verification requests |
f88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where strictly necessary to fulfil responsible gaming obligations (for example, where a player discloses a gambling-related health concern to our support team).
f88 processes your personal data only where there is a valid legal basis to do so. The primary legal bases on which f88 relies are as follows:
The personal data collected by f88 is used for the following specific purposes:
f88 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit a website. They help us recognise returning users, maintain session security, and understand how the Platform is being used.
f88 uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent the Platform from functioning correctly and may affect your ability to log in or complete transactions. f88 does not use third-party advertising or retargeting cookies.
f88 treats your personal data with strict confidentiality. We do not sell, rent, or trade your personal information to any third party for their own commercial purposes. We share personal data only in the following limited circumstances:
f88 operates internationally and some of the third parties with whom we share data may be located in countries outside Bangladesh. Where personal data is transferred to a country that does not provide an equivalent level of data protection, f88 will ensure that appropriate safeguards are in place to protect your information. These safeguards may include contractual clauses, data transfer agreements, or equivalent protective mechanisms.
By using the f88 Platform and providing your personal data, you acknowledge that your data may be transferred to and processed in countries outside Bangladesh for the purposes described in this Policy. f88 takes all reasonable steps to ensure that such transfers comply with applicable data protection principles and that your data remains secure throughout.
f88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security infrastructure includes, but is not limited to:
Despite these measures, no internet-based system can be guaranteed to be entirely free from the risk of a security breach. In the event that a breach occurs that is likely to result in a high risk to your rights and freedoms, f88 will notify you without undue delay and will take immediate steps to mitigate the impact of the breach.
f88 retains personal data only for as long as is necessary to fulfil the specific purpose for which it was collected, or as required by applicable law. Our general data retention periods are as follows:
When personal data is no longer required, f88 will securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised data that can no longer be linked to any identifiable individual may be retained indefinitely for analytical purposes.
f88 respects your rights over your personal data. Depending on your circumstances, you may be entitled to exercise the following rights in relation to the personal data we hold about you:
To exercise any of these rights, please contact f88 at [email protected] with the subject line "Data Rights Request". f88 will respond to all verifiable requests within 30 calendar days. We may need to verify your identity before processing your request. In some cases, f88 may be unable to fulfil a deletion request where retention is required by law.
f88 may send you promotional communications about new games, bonuses, seasonal promotions, and platform updates — but only where you have provided clear and explicit consent to receive such communications during registration or through your account settings.
You may opt out of receiving marketing communications from f88 at any time by:
Please note that opting out of marketing communications does not affect your receipt of transactional and account-related communications, such as deposit confirmations, withdrawal notifications, or security alerts. These are necessary for the operation of your account and cannot be disabled while your account remains active.
The f88 Platform is strictly for use by adults aged 18 years and over. f88 does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and you believe that a minor has provided personal data to f88 or has accessed the Platform, please contact us immediately at [email protected]. f88 will promptly investigate the matter and, where confirmed, will delete any personal data belonging to the minor and close the relevant account.
f88 employs age verification measures at the point of registration and reserves the right to request documentary proof of age at any time. Any account found to belong to a person under the age of 18 will be closed immediately and any funds deposited will be handled in accordance with our Terms & Conditions and applicable law.
f88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the Platform and, where we hold a valid email address for you, by sending an email notification.
The "Last Updated" date at the top of this Policy indicates when the most recent revisions were made. We encourage you to review this Policy periodically to stay informed about how f88 is protecting your personal data. Your continued use of the Platform following the posting of any revised Policy constitutes your acceptance of the changes.
Where a change to this Policy requires your consent (for example, where we wish to use your data for a new purpose not covered by this Policy), we will seek your explicit consent before processing your data for that new purpose.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which f88 handles your personal data, please get in touch with our data protection team using the details below. All communications must be in English and submitted in writing.
If you are not satisfied with f88's response to your privacy enquiry or data rights request, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
Now that you understand how f88 protects your data, explore everything the platform has to offer — from live cricket betting and premium slots to our full casino experience. Your security is our priority at every step.