f88 believes that gambling should always be a form of entertainment — never a source of financial stress or personal hardship. Our responsible gaming framework gives every player on the f88 platform the tools, knowledge, and support they need to keep things enjoyable and sustainable.
At f88, responsible gaming is not a compliance checkbox — it is a core part of how we operate the platform. We are committed to providing every player in Bangladesh with a fair, transparent, and safe gambling environment, and that means actively supporting the wellbeing of each individual who chooses to play with us.
Our responsible gaming programme is built around three principles: prevention, detection, and support. We work to prevent problem gambling by educating players before issues arise. We detect early warning signs through gameplay pattern monitoring and proactive outreach. And we provide support — in English, 24 hours a day — to any player who needs guidance, a break, or a way out.
f88 applies a strict 18+ age policy with no exceptions. Every account registered on the platform is subject to identity and age verification. Any account found to belong to a person under the age of 18 will be suspended immediately and any funds on account will be handled in accordance with our Terms & Conditions.
We also recognise that some players may be vulnerable due to mental health conditions, addiction history, financial pressures, or other personal circumstances. f88 trains its customer support staff to identify signs of vulnerability and to respond with care, discretion, and appropriate referrals.
f88 provides a comprehensive set of player-controlled safety tools available directly from your account dashboard. These features are free, instant, and require no third-party approval to activate.
Set a daily, weekly, or monthly cap on how much you can deposit into your f88 account. Once the limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
Define the maximum duration of any single gaming session. When your session time expires, f88 will display a notification and log you out automatically. This tool is especially useful for players who lose track of time during extended gameplay sessions.
Request a voluntary self-exclusion for a defined period — 1 month, 3 months, 6 months, 1 year — or opt for permanent exclusion. During the exclusion period, your account is blocked and no new account can be registered using your details. This is a serious commitment tool designed for players who need a complete break.
Not ready for full self-exclusion but feeling the urge to step back? A cooling-off period pauses your account for 24 hours, 48 hours, or 7 days. During this time your account is inactive and no gambling activity is possible, giving you space to reassess without making a permanent decision.
Set a maximum net loss threshold per day, week, or month. Once your net losses reach the limit you have chosen, f88 will prevent any further wagering activity until the period resets. This is one of the most effective tools for keeping total gambling losses within a predetermined, affordable boundary.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have won or lost in the current session. These on-screen reality checks appear at intervals you set — every 30, 60, or 90 minutes — and provide a moment of reflection during active gameplay.
All responsible gaming tools are accessible directly from your f88 account. No forms to mail, no waiting periods for activation — most tools take effect within seconds of being set.
Visit the f88 platform and log in using your registered username and password. If you do not yet have an account, you must be 18 years or older to register.
Go to your account dashboard and select the "Responsible Gaming" section. All safety tools — deposit limits, session timers, cooling-off, and self-exclusion — are listed here in one place.
Select the tool that best fits your needs and configure the parameters (e.g., ৳5,000 weekly deposit limit, or a 7-day cooling-off period). Review the settings carefully before confirming.
Confirm your selection. The tool activates immediately. If you need additional help at any point, our 24/7 support team is available via live chat or at [email protected].
It can be difficult to recognise when recreational gambling has shifted into something more serious. The questions below are based on widely used responsible gaming screening tools. If you answer "yes" to two or more of them, we strongly encourage you to contact f88 support or reach out to a problem gambling helpline.
These questions are for personal reflection only — they are not a clinical diagnostic tool. f88 offers this self-assessment as part of our commitment to player wellbeing, not as a substitute for professional counselling.
Have you ever gambled with more money than you originally planned to spend in a single session?
Have you ever chased losses — continued gambling in an attempt to win back money you had already lost?
Have you borrowed money, sold belongings, or taken out a loan in order to fund your gambling activity?
Has gambling caused arguments, distance, or problems in your relationships with family, friends, or colleagues?
Have you neglected work, study, or other important responsibilities because of the time or money spent on gambling?
Have you felt anxious, irritable, or restless when trying to reduce or stop your gambling?
Do you find yourself thinking about gambling frequently — planning your next session, reliving past wins, or calculating how to recoup past losses?
Whether you need to activate a self-exclusion, talk through your options, or simply ask a question about responsible gaming, f88's support team and external organisations are here to help. All support is confidential and non-judgmental.
f88 operates a zero-tolerance policy on underage gambling. All players must be at least 18 years of age to register and use the platform. This requirement applies to all residents of Bangladesh regardless of the game type, stake size, or promotional offer involved.
At registration, f88 requires each new player to confirm that they are 18 or older. f88 reserves the right to request documentary proof of age — such as a national identity card, passport, or birth certificate — at any stage. Accounts that cannot provide satisfactory proof of age will be suspended and funds will be held pending investigation.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has accessed the f88 platform, please report this immediately to [email protected]. We will investigate and take appropriate action, including immediate account closure, without delay.
All accounts are subject to Know Your Customer (KYC) verification. You may be asked to submit a copy of your national ID, a recent utility bill or bank statement as proof of address, and source-of-funds documentation for larger withdrawals.
f88 monitors account activity for patterns that may indicate vulnerability, such as sudden large deposits, unusually long sessions, or erratic betting behaviour. Our team may reach out proactively to check on your wellbeing and to discuss the responsible gaming tools available to you.
f88 accounts are strictly personal and non-transferable. If someone close to you has a gambling problem, a third party (such as a spouse, parent, or carer) may contact f88 to request a welfare check or to initiate a third-party exclusion on behalf of the account holder.
The vast majority of f88 players enjoy the platform safely and responsibly. These practical tips can help you maintain a healthy relationship with gambling over the long term.
Decide how much you are comfortable losing before you log in, and stick to that amount. Treat it the same way you would budget for a night out or a leisure activity — as a cost of entertainment, not an investment.
The house edge means the casino wins over time — that is how the business works. Enjoy the entertainment value of the games and any wins as a bonus, rather than approaching each session with profit as the goal.
Step away from the screen every hour. Use f88's built-in session timer to remind yourself when it is time for a break. Physical movement and fresh air help reset your perspective and reduce the risk of impulsive decisions during long sessions.
Chasing losses — continuing to gamble in the hope of winning back money you have already lost — is one of the most common and dangerous patterns in problem gambling. If you have reached your budget for the session, close the platform and walk away.
Make sure gambling is just one of many leisure activities in your life, not the primary one. Maintaining strong social connections, hobbies, physical activity, and family time creates a natural buffer against the risk of gambling becoming excessive.
If you are concerned about your gambling — or about someone else's — talking is the first step. Speak to a trusted friend or family member, contact the f88 support team, or seek professional counselling. You do not need to be in crisis to ask for help.
Now that you are familiar with f88's responsible gaming framework, explore everything the platform has to offer — from live cricket betting and slots to our full casino experience. Remember: play within your limits and keep it fun.